Job Snapshot


Location:
Guangzhou - 广州
Employment Type:
Contract
Job ID:
521597

Job Summary

#RWS 521597 Quality Control Manager

Responsibility:

 Understand current agile way of operating process in the IT technology team(s) , and elicitate the expectation / needs for business and partners on quality of IT vendors

 Drive definition of quality management process and framework to embed measurement and metrics among the process in monitoring execution and trends

 Drive definition of vendor quality management in adherence of the quality management process and framework

 Drive adoption of measure and metrics framework in assurance of vendor performance in terms of quality, efficiency and productivity

 Generate regular dashboard and statistic data to senior management w.r.t to vendor performance and drive preventive and corrective actions by vendors for quality issues and service outage

 Engage vendor in manage vendor performance issues and bridge engineering teams for providing feedbacks

 

Qualifications:

 Sound experience and success case for definition of quality management process and framework

 Solid experience quantified management in a data-driven approach

 Solid experience in vendor management in IT technology domain, (eg. outsourcing, near-sourcing and off-sourcing approach)

 Good knowledge in Agile, Devops, Scrum implementation in IT technology teams in large international organization

 Knowledge in Quality management framework, process optimization/transformation, and IT service management (eg. ISO, CMMI-Agile, Disciplined-agile, Lean-6Sigma, ITSM)

 Soft skill in consultation, presentation, influence and communication in both English and Chinese are strongly desired

 Hands-on experience in program/portfolio and project management is preferred

 Certification of the above qualification is advanced

 

If you are interested in this opportunity, please kindly contact me for further info:

lois.chen@teksystems.com

Much Appreciated!